Refund Policy
Thank you for shopping at Success Chemistry®. We strive to ensure that you are completely satisfied with your purchase. If you are not entirely satisfied, we’re here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
3. Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at Info@SuccessChemistry.com to arrange for a return, replacement, or refund. We may require photographic evidence of the damage or incorrect item.
5. Non-Returnable Items
Certain items are exempt from being returned. Non-returnable items include:
- Gift cards
- Downloadable software products
- Some health and personal care items
6. Sale Items
Only regular priced items may be refunded. Sale items are non-refundable.
7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at Info@SuccessChemistry.com.
8. Contact Us
If you have any questions on how to return your item to us, contact us at:
- Email: Info@SuccessChemistry.com.
- Address: 8400 West Sunset Road, Las Vegas, NV, United States.